服务条款
Welcome to Legacy Timeless Jewel Inc.. By accessing our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website.
1. General Information
Legacy Timeless Jewel Inc. specializes in natural gemstones, handcrafted jewelry, crystals, minerals, pearls, jade, rubies, sapphires, sterling silver, gold jewelry, and related products.
We reserve the right to refuse service to anyone for any reason at any time.
2. Product Information
We strive to display our products, descriptions, colors, sizes, and images as accurately as possible. However, due to the natural characteristics of gemstones and handmade items, slight variations in color, size, shape, and appearance may occur.
All gemstone and crystal products are sold as natural items and may contain natural inclusions, markings, or imperfections.
Prices and product availability are subject to change without notice.
3. Orders & Payments
All orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order for reasons including but not limited to:
- suspected fraud,
- pricing errors,
- inventory inaccuracies,
- or issues with payment authorization.
By placing an order, you confirm that all billing and shipping information provided is accurate and complete.
4. Shipping Policy
Orders are processed within a reasonable timeframe after payment confirmation.
Shipping times are estimates only and are not guaranteed. Legacy Timeless Jewel Inc. is not responsible for shipping delays caused by carriers, weather conditions, customs, or other circumstances beyond our control.
Once an order has shipped, we are not responsible for lost, stolen, delayed, or damaged packages.
Customers are responsible for providing accurate shipping information. Additional shipping fees may apply for returned or reshipped packages due to incorrect addresses.
5. Return & Exchange Policy
All sales and deposits are final.
Exchanges are allowed one time only within 7 days of delivery or purchase, provided the item is returned in its original condition with proof of purchase.
Customers are responsible for all shipping charges related to returns and exchanges unless the item received was defective or incorrect. Original shipping fees are non-refundable.
If 7 days or more have passed since your purchase or delivery date, we cannot offer an exchange.
Sale items, custom orders, special orders, layaway items, deposits, and clearance merchandise are non-refundable and non-exchangeable.
Deposits on layaway items will be forfeited if merchandise is left unpaid or unclaimed for more than 30 days.
Any damaged or incorrect items must be reported within 48 hours of delivery.
6. Jewelry & Gemstone Disclaimer
Many gemstones and crystals are believed by some individuals to possess spiritual or metaphysical properties. These descriptions are provided for informational purposes only and are not intended as medical, psychological, or professional advice.
Legacy Timeless Jewel Inc. does not guarantee any healing or metaphysical outcomes from the use of our products.
7. Intellectual Property
All website content including logos, product images, designs, text, graphics, and branding are the property of Legacy Timeless Jewel Inc. and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
Legacy Timeless Jewel Inc. shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products, website, or services.
Our maximum liability shall not exceed the amount paid for the purchased product.
9. Privacy
Personal information submitted through the website is handled in accordance with our Privacy Policy.
10. Changes to Terms
We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice. Continued use of our website constitutes acceptance of any changes.
11. Contact Information
For questions regarding these Terms of Service, please contact:
Legacy Timeless Jewel Inc.
1808 86th Street
Brooklyn, NY 11214
Phone: (718) 232-8358
Website: legacytimelessjewel.com